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MySQL Licensing and Support Costs
---------------------------------

Payment information
Payment information
Contact information
Contact information
Our current license prices are shown below. To make a purchase, please
visit `https://order.mysql.com/'.

If you pay by credit card, the currency is EURO (European Union Euro)
so the prices will differ slightly.

*Number of licenses*   *Per copy*             
1-9                    230 EURO               
10-24                  138 EURO               
25-49                  117 EURO               
50-99                  102 EURO               
100-249                91 EURO                
250-499                76 EURO                
500-999                66 EURO                

For high volume (OEM) purchases, please contact <sales@mysql.com>.

For OEM purchases, you must act as the middle-man for eventual problems
or extension requests from your users.  We also require that OEM
customers have at least an extended e-mail support contract.  Note that
OEM licenses only apply for products where the user doesn't have direct
access to the MySQL server (embedded system).  In other words, the
MySQL server should only be used with the application that was supplied
you.

If you have a low-margin, high-volume product, you can always talk to us
about other terms (for example, a percent of the sale price).  If you
do, please be informative about your product, pricing, market, and any
other information that may be relevant.

A full-price license is not a support agreement and includes very
minimal support.  This means that we try to answer any relevant
questions.  If the answer is in the documentation, we will direct you
to the appropriate section.  If you have not purchased a license or
support, we probably will not answer at all.

If you discover what we consider a real bug, we are likely to fix it in
any case.  But if you pay for support we will notify you about the fix
status instead of just fixing it in a later release.

More comprehensive support is sold separately.  Descriptions of what
each level of support includes are given in Note: Support.  Costs for
the various types of commercial support are shown below.  Support level
prices are in EURO (European Union Euro).  One EURO is about 1.06 USD.

*Type of support*                    *Cost per year*
Basic e-mail support. Note: Basic    EURO 200
email support.                     
Extended e-mail support Note:        EURO 1000
Extended email support.            
Login support Note: Login            EURO 2000
support.                           
Extended login support Note:         EURO 5000
Extended login support.            
Telephone support Note: Telephone    EURO 12000
support.                           

You may upgrade from any lower level of support to a higher level of
support for the difference in price between the two support levels.

We do also provide telephone support (mostly emergency support but also
24/7 support).  This support option doesn't however have a fixed price
but is negotiated for case to case.  If you are interested in this
option you can email <sales@mysql.com> and tell us about your needs.

Note that as our sales staff is very busy, it may take some time until
your request is handled.  Our support staff does however always answer
promptly to support questions!


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