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GNU Info (mysql.info)SupportTypes of Commercial Support ---------------------------
The following is true of all support options: * The support is per year. * We will fix, or provide a reasonable workaround for any repeatable bug. * We will give a reasonable effort to find and fix any other MySQL related bug. * The higher level of support contract the more effort we will put into finding a solution to your problems. * The following is true for all support contracts except Basic email support: For non-bug related things, like helping you optimize your queries or your system, extending MySQL with new functionality, etc., we charge 200 EURO/hour, which is deducted from your support contract. In other words, if you have login support (2000 EURO), you can expect us to work up to 10 hours to help you with things like this. automatically generated by info2www version 1.2.2.9 |