Reporting bugs
**************
This is the guideline of how to report bugs. Take a look at this list
below before you send e-mail to <bug-grub@gnu.org>:
1. Before unsettled, read this manual through and through, in
particular Note:FAQ.
2. Always mention the information on your GRUB. The version number
and the configuration are quite important. If you build it
yourself, write the options specified to the configure script and
your operating system, including the versions of gcc and binutils.
3. If you get troubled with the installation, inform us of how you
installed GRUB. Don't omit error messages, if any. Just `GRUB hangs
up when it boots' is not enough.
The information on your hardware is also essential. These are
especially important: the geometries and the partition tables of
your hard disk drives and your BIOS.
4. If GRUB cannot boot your operating system, write down _all_ on the
screen. Don't paraphrase them, like `The foo OS crashes with GRUB,
even though it can boot with the bar boot loader fine'. Mention the
commands you executed, the messages printed by them, and
information on your operating system including the version number.
5. Explain what you wanted to do. It is very useful to know your
purpose and your wish, and how GRUB didn't satisfy you.
6. If you can investigate the problem yourself, please do. That will
give you and us much more information on the problem. Attaching a
patch is even better.
When you attach a patch, make the patch in unified diff format, and
write ChangeLog entries. But, even when you make a patch, don't
forget to explain the problem, so that we can understand what your
patch is for.
7. Write down anything that you think might be related. Please
understand that we often need to reproduce the same problem you
encounterred in our environment. So your information should be
sufficient for us to do the same thing--Don't forget that we
cannot see your computer directly. If you are not sure whether to
state a fact or leave it out, state it! Reporting too many things
is quite better than omitting an important thing.
If you realize the guideline above, send e-mail to
<bug-grub@gnu.org>, and we will try to fix the bugs.