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(mysql.info)Extended login support


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Extended Login Support
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Extended login support includes everything in login support with these
additions:

   * Your e-mail has the highest possible priority.

   * We will actively examine your system and help you optimize it and
     your queries.  We may also optimize and/or extend MySQL to better
     suit your needs.

   * You may also request special extensions just for you.  For example:
          mysql> select MY_FUNC(col1,col2) from table;

   * We will provide a binary distribution of all important MySQL
     releases for your system, as long as we can get an account on a
     similar system.  In the worst case, we may require access to your
     system to be able to create a binary distribution.

   * If you can provide accommodations and pay for traveler fares, you
     can even get a MySQL developer to visit you and offer you help with
     your troubles.  Extended login support entitles you to one personal
     encounter per year, but we are always very flexible towards our
     customers!  If the visit takes 16 hours or more, the first 8 hours
     is without charge.  For the hours above 8 hours, you will be
     charged with a rate that is at least 20 % less than our standard
     rates.


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